All shipping costs are calculated into item price, being that every item requires a very specific shipping method. There are no extra fees or charges at checkout. Sales tax will apply if you are in the state of Virginia. Wet specimens include priority 2-day shipping with tracking information. Drained specimens will include a card with refill instructions. If you have questions or concerns about refilling your specimen jars, please contact us immediately at email@example.com.
Online orders ship within 1-3 business days. If you have ordered a wet specimen on or after Thursday, your item will likely ship that following Monday to prevent the specimen from sitting in the mail for an extended period of time. This ensures the quality of your item. If you have an order you'd like shipped as a gift, and need a specific date - please let us know beforehand.
Please note* You are responsible for knowing your own state laws regarding wildlife. Please click here for a summarization of state laws. When in doubt, click here and contact your state fish and wildlife services.
RETURNS / REFUNDS
We do not offer returns or refunds. Our items are packaged very intricately to insure safe delivery. We are not liable for items damaged by post. However, if you are unsatisfied with your purchase, please email us at firstname.lastname@example.org within 72 hours of receiving your order. We will do our best to understand the circumstances and accommodate you accordingly.